Following from last weeks blog regarding focusing on staff retention rather than recruitment I felt it was appropriate to provide some positive solutions or ideas. The objective is to create happy and loyal employees. Elements are taken from an article written by Nukte Ogun in May 2008.
1. Salary
One of the biggest employee motivators, pay is what attracts us to most new positions and encourages us to stay.
2. Remuneration package
Think about other perks, besides pay, which you could use to lure and keep staff, including salary sacrifice, bonus super and novated leases.
3. Respect
Your grandmother had it right: treat others as you would like to be treated.
4. Resources
Staff tire pretty quickly of faulty and out-of-date equipment. It doesn’t have to be the newest or the best (it’ll help if it is though!), but it all needs to work.
5. Green factor
Green is in, and we’re now looking at a company’s vision before signing on the dotted line.
6. Location, location, location.
News flash: we don’t want to work hard to get to work. Consider parking and public transport availability when setting up shop or making a move.
7. Leadership
Make yourself approachable and available and give updates about changes in the business.
8. Recognise and compensate
It might seem obvious, but we hate not getting paid for work. Whether cash compensation or time in lieu, reimburse us if you want to keep us!
9. Take responsibility
Own your mistakes; don’t just dump them on us. We all make mistakes, so we’ll appreciate your maturity and show understanding when you make them too.
10. Listen
How often do you listen to your staff?
11. Follow-through from management
When issues are raised, do something about it.
12. Dress code
Adopt a relaxed dress code, or at least casual Fridays—it’s still a winner for many of us.
13. Goal-setting
Believe it or not, we actually like working towards something.
14. Fostering skills and ability
Training is a great way to ensure we don’t becoming stagnant and can move into new positions. Would you like being glued to your chair?
15. Incentives and bonuses
The best gifts are thought out and meaningful, so consider spa sessions and massages if your employees need to relax, or give out simple hampers at Christmas; a time when we’ll really appreciate them.
16. Adequate and stocked facilities
We don’t like nagging for supplies—so don’t make us.
17. Personal days
Even for those who love their job, work gets a little blahblah at times. Who wouldn’t want the occasional breather?
18. Coaching and mentoring
We actually like to learn in our jobs, and when managers take the time to coach or mentor, their charges tend to ‘blossom’ under their tutelage.
19. Reverse mentorship
Don’t be afraid to learn from us. You might be surprised by what we have to offer.
20. Job sharing
We like having time. And you might find that two part-timers suit your needs better than one full-timer.
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